Many hospitals are described in the BioSense case study as being reluctant to implement BioSense. The organizational challenges that dissuade some hospitals from using the BioSense program include:

Many hospitals are described in the BioSense case study as being reluctant to implement BioSense. The organizational challenges that dissuade some hospitals from using the BioSense program include:

a. the incompatibility of the hospital's information systems to the BioSense system.
b. the costs of standardizing information.
c. concerns regarding responsibility for managing a pandemic.
d. all of the above.




Answer: C

BioSense, the application developed by the CDC to report on disease trends, would be best classified as a(n):

BioSense, the application developed by the CDC to report on disease trends, would be best classified as a(n):

a. management information system.
b. transaction processing system.
c. decision-support system.
d. executive-support system.









Answer: A

Executive support systems are information systems that support the:

Executive support systems are information systems that support the:

a. long-range planning activities of senior management.
b. knowledge and data workers in an organization.
c. decision-making and administrative activities of middle managers.
d. day-to-day processes of production.








Answer: A

These systems are especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance:

These systems are especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance:

a. management information systems.
b. transaction processing systems.
c. decision-support systems.
d. knowledge management systems.









Answer: C

Decisions that are unique, rapidly changing, and not easily specified in advance are best suited to this type of system:

Decisions that are unique, rapidly changing, and not easily specified in advance are best suited to this type of system:

a. management.
b. transaction processing.
c. executive support.
d. decision-support.







Answer: D

These systems are typically a major source of data for other systems:

These systems are typically a major source of data for other systems:

a. transaction processing systems.
b. management information systems.
c. executive support systems.
d. decision-support systems.










Answer: A

As discussed in the chapter case on Tupperware, what major change precipitated Tupperware's need to implement a new information systems strategy?

As discussed in the chapter case on Tupperware, what major change precipitated Tupperware's need to implement a new information systems strategy?

a. Move into overseas operations
b. Merger
c. Business model change
d. Change in suppliers








Answer: C

To monitor the status of internal operations and the firm's relations with the external environment, managers need _________ systems

To monitor the status of internal operations and the firm's relations with the external environment, managers need _________ systems

a. decision-support
b. knowledge
c. transaction processing
d. management information








Answer: C

The term "management information systems" designates a specific category of information systems serving:

The term "management information systems" designates a specific category of information systems serving:

a. integrated data processing throughout the firm.
b. transaction process reporting.
c. employees with online access to historical records.
d. middle management functions.








Answer: D

A relocation control system that reports summaries on the total moving, house-hunting, and home financing costs for employees in all company divisions would fall into the category of:

A relocation control system that reports summaries on the total moving, house-hunting, and home financing costs for employees in all company divisions would fall into the category of: 

a. knowledge management systems.
b. transaction processing systems.
c. executive-support systems.
d. management information systems.








Answer: D

The total elapsed time, from the beginning of a business process to the end of the process, is called:

The total elapsed time, from the beginning of a business process to the end of the process, is called:

a. completion time.
b. requisition-to-pay.
c. fulfillment.
d. cycle time.







Answer: D

Compensation analysis is an example of:

Compensation analysis is an example of:

a. finance and accounting information systems.
b. enterprise application information systems.
c. human resources information systems.
d. sales and marketing information systems.








Answer: C

A finance and accounting information system aids operational management with:

A finance and accounting information system aids operational management with:

a. establishing long term investment goals.
b. profit planning.
c. accounts receivable.
d. budgeting.









Answer: C

Budgeting is typically a feature of an information system serving:

Budgeting is typically a feature of an information system serving:

a. operational management.
b. sales and marketing.
c. senior management.
d. middle management.









Answer: D

Senior management uses finance and accounting information systems to:

Senior management uses finance and accounting information systems to:

a. plan long-term profits.
b. decide where to locate new facilities.
c. forecast sales trends.
d. control the firms' financial resources.








Answer: A

Equipment scheduling and facilities maintenance are functions of:

Equipment scheduling and facilities maintenance are functions of:

a. finance and accounting systems.
b. human resources systems.
c. manufacturing and production systems.
d. sales and marketing systems.








Answer: B

A sales and marketing information system aids middle management employees in:

A sales and marketing information system aids middle management employees in:

a. tracking sales.
b. planning new products and services.
c. analyzing sales performance.
d. preparing sales forecasts.










Answer: C

A sales and marketing information system aids operational management in:

A sales and marketing information system aids operational management in:

a. tracking sales.
b. planning new products and services.
c. analyzing sales performance.
d. preparing sales forecasts.







Answer: A

Pricing analysis is an example of:

Pricing analysis is an example of:

a. a sales and marketing information system serving senior management.
b. a sales and marketing information system serving middle management.
c. a finance and accounting information system serving senior management.
d. a finance and accounting information system serving middle management.









Answer: B

Market research is an activity associated with the:

Market research is an activity associated with the: 

a. finance and accounting function.
b. human resources function.
c. manufacturing and production function.
d. sales and marketing function.







Answer: D