What is a common mistake companies do while implementing customer satisfaction surveys? (Reichheld, 2003)
Answer: They have too many questions, providing complex information that's months out of date by the time it reaches the managers.
Answer: They have too many questions, providing complex information that's months out of date by the time it reaches the managers.
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.